When an issue or project needs someone Onsite, we’re here for you
When the different layers of our Proactive support and the Help Desk have worked on a problem and have determined that the problem must be faced physically, Onsite Support Team becomes involved. A well trained and experienced Field Technician will be dispatched to fix any escalated problems on a timely manner.
The benefits of Onsite Support include:
- Onsite hours are build into the contract based on the size of your network.
- Onsite Support is not only to fix the addressed problem, they also oversee any potential issues that can become a problem in the future – and fix it on the spot.
- Multiple Levels of onsite support available depending on the issue/project.
The Onsite Team is available for different responsibilities such as managing projects, setting up your new computers or even occasionally giving your servers a polish not just to fix your problems.
Local experts who can visit on-site: Dallas Computer Support, Newburg Backup and Data Recovery, Yonkers IT Consulting, Denton Cloud Computing, Richardson VoIP, Manhattan Virtualization, Plano Email and Spam Protection, and Clifton Network Services.